Privacy Policy

1. Introduction

WorldCultureStories ("we," "our," or "us") is dedicated to preserving the confidentiality of your personal information. This Privacy Policy outlines the way we manage, employ, dispense, and protect the data when you access our website worldculturestories.sbs or use our services for yacht chartering.

By accessing our services, you are giving consent to the procedures outlined in this privacy statement. Our policy adheres to the Personal Information Protection and Electronic Documents Act (PIPEDA), as well as other related privacy regulations in Canada.

2. Information We Collect

2.1 Personal Information

Personal details are collected that you offer voluntarily to us when:

• Reserving a yacht charter
• Reaching out to us via our website or phone
• Signing up for our newsletter
• Completing forms on our website
• Taking part in surveys or promotional events

Such details could include:

• Your name and contact details (such as email, telephone number, and address)
• Payment details (managed securely via third-party services)
• Preferences and specifications for charters
• Contacts for emergencies
• Information on dietary needs or health concerns (if disclosed)

2.2 Automatically Collected Information

During your visit to our website, we automatically gather specific data about your device and how you interact with our site:

• Internet Protocol address and locale data
• Type and version of your web browser
• Pages you view and the duration of your visit on our website
• Websites that directed you to us
• Information about your device (such as, model, screen resolution, etc.)

2.3 Cookies and Tracking Technologies

Our website utilizes cookies and similar tracking methods to improve your navigation experience. These technologies are used to:

• Keep track of your preferences
• Analyze site usage and performance
• Deliver personalized content
• Enhance our services

You have control over cookies via your browser settings or our consent banner for cookies.

3. How We Utilize Your Information

Your information is employed for purposes as listed:

• Service Provision: To fulfill the delivery of yacht charter services, manage reservations and maintain communication regarding your bookings
• Customer Assistance: To address your questions and render support when needed
• Processing Payments: For handling financial transactions and supervising billing
• Ensuring Safety and Protective Measures: To guarantee the secure operation of services and safeguard against any dishonest activities
• Marketing: For sending out information about offers and updates (provided you consent to this)
• Enhancement of Website: To analyze how our website is utilized and augment its capacity
• Legal Observance: To ensure abidance by legal impositions

4. Disclosure and Sharing of Information

We don't engage in selling, bartering, or leasing your personal data to third parties. Your information may be disclosed under certain circumstances:

4.1 Service Affiliates

Data may be shared with our trusted third-party affiliates who assist in managing payments, hosting and maintaining our website, marketing through emails, monitoring analytics and performance; and providing customer care.

4.2 Legal Obligations

Disclosure of your details may occur if necessitated by legal obligations or in response to legal proceedings, court orders, emergencies, or inquiries into suspected illicit actions or fraud.

4.3 Business Acquisitions

In scenarios of mergers, acquisitions, or sales of company assets, your details might be transferred as a part of the business dealings.

5. Protection of Data

Appropriate protective technical and organizational steps are in place to secure your personal information against unauthorized access, modification, disclosure, or destruction. These include secure servers, encryption, access controls, routine evaluations, and education for employees.

Nevertheless, please be aware that no internet transmission or electronic storage is fully impenetrable. The complete security of your information cannot be categorically guaranteed.

6. Data Conservation

The retention of your personal data is for periods only as essential to meet the initial purposes for which it was collected or as mandated by law. Typical retention periods:

• Charter reservations: 7 years (owing to tax/legal reasons)
• Marketing correspondence: until such time you decide to unsubscribe or request deletion
• Analytics for our website: 26 months
• Support for customers: 3 years following the most recent interaction

7. Your Privileges and Options

Privileges that you have include accessing, updating, erasing (subject to legal conditions), portability, opting out from marketing, and controlling cookies. To exercise these privileges, reach out to us using the information provided below.

8. Services of Third Parties

8.1 Analytics by Google

Our website employs Google Analytics for assistance with understanding website usage. Should you choose to opt out, it can be done via the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Platforms

Our website may contain connections to social media platforms which are governed by their individual privacy policies.

8.3 Processors for Payments

The processing of payments is overseen by third-party processors that comply with PCI DSS standards.

9. Transfers of Data Internationally

Your details may be subject to transfer and processing in countries other than Monaco. We ensure the application of suitable safe measures conforming to the relevant laws on privacy.

10. Privacy for Minors

Our offerings are not intended for those under the age of 13, and we do not knowingly collect data from this demographic. If it's believed that we've obtained details from a child, please make contact with us swiftly.

11. Amendments to This Privacy Policy

Updates to this Privacy Policy may be made to mirror alterations in our procedures or legal stipulations. You will be notified of such updates via our policy posted on the website, emails sent to registered users, or through an announcement on our site. If after the date of effect you continue to use our services, it is considered as the acceptance of the changes.

12. Contacting Us

For inquiries concerning this Privacy Policy or our practices related to data, please reach out to us:

13. Compliance with Google Ads User Consent Policy

We comply with the consent policies for users of Google Ads. Modifications to your settings regarding cookies/tracking can be made at any time through our cookie settings.